As a Power BI Trainer and Microsoft Certified Trainer, I specialize in helping individuals and organizations unlock the full potential of their data through the use of business intelligence tools. With over 30 years of experience and a Microsoft Learning Partner designation, I am equipped to deliver customized, high-quality training programs to meet the unique needs of my clients. Whether you are a beginner or an experienced professional, I can help you achieve your goals and succeed. Contact me to learn more.

EXPERIECED SENIOR LEADER with 31 years supporting both Federal and Commercial clients. – using a philosophy of positive customer experience to promote an understanding of the company mission to exceed customer needs and expectations.

I am a customer service manager with a decade of experience in creating positive experiences for clients. My team and I are committed to providing personalized and effective support to ensure customer satisfaction. I am skilled in leading and motivating my team to deliver the highest level of care.